Unlocking the Power of Authentic Conversation

Client: Diana Zawada, Inside Channel Account Manager – SMART Technologies


“Jason is a true conversational artist… I now connect with clarity, confidence, and flow.”

Challenge:

Diana was experienced in relationship-based sales but struggled with articulating value clearly under pressure—especially when conversations turned transactional.


Solution:

Jason helped her reframe sales as collaborative leadership, introducing adaptive language structures and reflective inquiry techniques that made every interaction more intentional.


Result:

Diana began having deeper, more effective conversations that built trust, revealed hidden buyer concerns, and created space for insight—not just agreement.


Takeaway:

Sales transforms when you stop trying to persuade and start guiding discovery.

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From Chaos to Clarity in a CRO Transition

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New Business, New Confidence